Refund & Cancellation Policy

1. Overview

Hiresling.ai is operated by 42labs OÜ, registered in Estonia (EU). Your purchase is processed by our authorized reseller, which acts as the merchant of record — the seller of record for your transaction. This policy explains how cancellation and refunds work. Nothing in it limits any mandatory consumer rights you have under the law of your country of residence.

2. Cancelling your subscription

hiresling subscriptions run in monthly periods and do not renew automatically. You can cancel at any time in Settings. Cancellation stops future renewal — you keep access until the end of the period you have already paid for. Cancelling does not by itself refund the current period. For what happens to your data after cancellation, see our Privacy Policy.

3. Your statutory rights

Depending on where you live, you may have one of the following rights:

• EU / EEA / United Kingdom — 14-day right of withdrawal. You may withdraw from your purchase within 14 days, for any reason. The 14 days run from the day your subscription contract is concluded. To withdraw, tell us by any clear statement — an email or in-app support is enough — or use the model withdrawal form in Section 7; we will confirm receipt. Because hiresling is a digital service we supply immediately: if you expressly asked us to begin providing the service right away and acknowledged that you would lose your right of withdrawal once the service is fully performed, then (a) once the service has been fully performed you no longer have a right to withdraw, and (b) if you withdraw while the service is still running, we may charge an amount proportionate to what you have already used.
• Brazil — 7-day right of regret (CDC Art. 49). If you are a consumer in Brazil, you may cancel within 7 days of purchase and receive a full refund. This right applies regardless of how much you have used.
• Other countries. Where your local law grants a mandatory cancellation or refund right, that right applies in full. If you asked us to begin the service immediately and then exercise such a right while the service is still running, any refund may be reduced in proportion to what you have already used, except where your local law requires otherwise.
• United States and elsewhere without a statutory right. Except as stated in this policy or required by law, payments are non-refundable.

4. Outside your statutory rights

Beyond the rights above, hiresling subscriptions are non-refundable. This does not affect any of the statutory rights described in Section 3. The merchant of record that processes your payment also operates its own refund policy and may, at its discretion, grant a refund — for example to resolve or prevent a payment dispute. Where its terms are more favourable to you, the more favourable terms apply.

5. If the service is faulty

If the service does not work as described, contact us — you are entitled to a remedy under applicable consumer law. Dissatisfaction with results (for example, how many replies your outreach receives) is not by itself a defect.

6. How to request a refund

Use the order-support link on your payment receipt (handled by our merchant of record), or reach us through in-app support. Tell us your account email and the date of the charge. Where you are entitled to a refund, you will be reimbursed within 14 days, using the same payment method you used, at no cost to you.

7. Model withdrawal form

If you are in the EU/EEA/UK and want to withdraw, you may copy and send us this form (you are not required to use it):

To 42labs OÜ: I hereby give notice that I withdraw from my contract for the following service: hiresling subscription. Ordered on: [date]. Name: [your name]. Email: [your account email]. Date: [today's date].

8. Contact

42labs OÜ, Estonia (EU). For anything about this policy, contact us through in-app support or at hiresling@42labs.io.